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For day spas
A calm flow for walk-in guests
Give walk-in guests and add-on arrivals a live queue and a clear visit record. Continue to manage booked treatment times in your existing calendar.
- Live board for checked-in walk-in guests
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- Live board for checked-in walk-in guests
- Apps your guests download before they arrive
- 0
- Apps your guests download before they arrive
- Of guests become known regulars, not anonymous visits
- 0%
- Of guests become known regulars, not anonymous visits
Bookings
Walk-in visits from arrival to completion
WalkInCheckIn manages walk-in visit records through a six-stage lifecycle, with per-staff assignment and a live view of arrivals. Future appointment scheduling is not included.
- Full lifecycle: waiting → assigned → on-chair → completed
- Per-staff assignment and an at-a-glance day view
- Cancellation handling with preset reasons
- Updates live across every device
Walk-in queue
A live queue that replaces the paper waitlist
WalkInCheckIn’s walk-in queue gives every client a daily ticket number and a live position in line, so your team always knows who’s next and clients can step out without losing their spot.
- Daily ticket numbers and a clear, ordered waitlist per shop
- Step-out hold with a fair grace window and capped extensions
- Assign the next client to a specific staff member, no double-grabs
- Group check-ins for families and friends arriving together
Client CRM
Every walk-in becomes a known, returning client
WalkInCheckIn builds a real client database automatically from your queue, one identity across all your locations, with visit history, stats and loyalty status.
- Tenant-wide client identity with per-shop activity
- Visit history and engagement stats per client
- Phone and email de-duplication, no five records for one person
- Zero manual data entry to start your CRM
The WalkInCheckIn promise
A shared walk-in queue helps your team follow each checked-in guest from arrival to treatment.
Questions, answered
Can WalkInCheckIn handle both appointments and walk-ins for a day spa?
WalkInCheckIn currently manages walk-in visits. It does not schedule future appointments, reserve time slots or synchronise external calendars. Keep your existing appointment calendar and coordinate arrivals at the front desk.
How do guests get a wait time for a walk-in add-on?
When a guest joins the live queue they get a real position in line and a wait time, so the person who wants a quick add-on after a treatment knows exactly where they stand. No clipboard, no guessing at the desk.
Will this keep our front desk calm on a busy weekend?
That is the point. Guests can check themselves in at a kiosk or on their own phone, the queue updates live across every screen, and your team works the line instead of fielding who is next. The arrival stays serene even when the room is full.
Does WalkInCheckIn remember our returning guests?
Yes. Every guest who checks in becomes a CRM record automatically, with visit history and preferences, so your therapists can greet returning guests by name and pick up where the last visit left off.
Can I run more than one day spa location?
Yes. WalkInCheckIn is multi-location first. One account runs every spa, each with its own branding, hours and data, plus an org-wide roll-up across all of them.
Bring WalkInCheckIn to your day spa
Book a 20-minute demo and we’ll show you WalkInCheckIn running on a day spa like yours.